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Tag Archives: Ryerson University

Canadian outsourcing will grow in 2010, says IDC

Posted on January 22, 2010 by Jennifer Kavur

22 Jan 2010, ComputerWorld Canada

IDC Canada, CORE and Prima Management Consulting re-assess how the recession impacted outsourcing practices in Canada and forecast upcoming outsourcing trends for 2010.

 

Posted in ComputerWorld Canada, News, Writing | Tagged CORE, IDC Canada, outsourcing, Prima Management Consulting, Ron Babin, Ryerson University, Sebastien Ruest, study, Ted Rogers School of IT Management

Behind-the-scenes IT that ensures retail success

Posted on November 12, 2008 by Jennifer Kavur

12 Nov 2008, ComputerWorld Canada

Understanding the customer experience is critical for retailers looking to win and keep shoppers. How IT can help. IBM recently hosted Retail As Theatre at The Second City in Toronto.

Posted in ComputerWorld Canada, News, Writing | Tagged Chris Johnston, consumer, customer service, Elizabeth Evans, Gartner, Hung Le Hong, IBM, panel discussion, retail, Rob Garf, Ryerson University, Wal-Mart

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