Tag Archives: Paul Wood

Psychology, spam! and exclamation points

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22 Apr 2010, ComputerWorld Canada

Symantec finds 5 out of the 6 most commonly used words in spam have exclamation points. These punctuation marks activate the human alarm system – speeding up brain processes and exaggerating judgment calls, according a social psychology professor at Utrecht.

 

Developing and managing e-mail archiving policies

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06 Apr 2010, ComputerWorld Canada

There can be legal repercussions for companies that don’t live up to compliance requirements. Tips for developing, executing and managing archiving policies – and how to keep the situation from getting out of control in the first place.

— reprinted by ComputerworldUK.com, Email archiving: You need a policy