16 Feb 2010, ComputerWorld Canada
— reprinted by PCWorld.com, Social Networks Help Businesses Share Knowledge
— reprinted by IT World, Social networking unveils tacit knowledge: PwC
16 Feb 2010, ComputerWorld Canada
— reprinted by PCWorld.com, Social Networks Help Businesses Share Knowledge
— reprinted by IT World, Social networking unveils tacit knowledge: PwC
14 Jul 2009, ComputerWorld Canada
— reprinted by CIO.com, The New Soft Skill: Virtual Competence