Social networking unveils tacit knowledge: PwC

16 Feb 2010, ComputerWorld Canada

Tacit knowledge is the most valuable distributed database in organizations and social networking provides new ways of unlocking it, said PricewaterhouseCoopers. A Richard Ivey prof and former Microsoft SharePoint expert weigh in on how to share knowledge that’s hard to communicate.

— reprinted by PCWorld.com, Social Networks Help Businesses Share Knowledge

— reprinted by IT World, Social networking unveils tacit knowledge: PwC

The new soft skill: virtual competence

14 Jul 2009, ComputerWorld Canada

Researchers from the University of Western Ontario’s Richard Ivey School of Business suggest that virtual competence is a soft skill managers should be encouraging in their staff. Why IT professionals would have higher virtual competence than those of other industries.

— reprinted by CIO.com, The New Soft Skill: Virtual Competence