RIM clarifies three misperceptions about BlackBerry

How to tame the social media tiger

23 Aug 2010, ComputerWorld Canada

What social media aggregation and management tools can – and can’t – do for enterprises. A look at Syncapse’s SocialTalk platform and input from Labatt Breweries, Info-Tech and Gartner.

Saudi deal won’t affect Canadian BlackBerry users

10 Aug 2010, ComputerWorld Canada

BlackBerry users in North America shouldn’t worry about RIM’s negotiations with countries like Saudi Arabia, Indonesia, India and Lebanon affecting the security of their devices, analysts say. RIM’s statement says the enterprise solution remains unchanged.

 

10 social media tools for enterprises

03 Aug 2010, ComputerWorld Canada

Social media tools that matter. A quick-hit list of aggregators, managers and analytics tools for enterprises – and one freebie – in random order.

2D mobile barcodes yet to take off in Canada

27 Jul 2010, ComputerWorld Canada

The popularity of formats like QR and Data Matrix will explode in coming months, according to 3GVision distributor MMMobile. Google and Facebook are also actively promoting QR codes, says one Info-Tech analyst.

 

Bada offers app developers mass market reach

01 Jul 2010, ComputerWorld Canada

Samsung’s Wave isn’t available in Canada yet, but 200 bada apps are already available in the Canadian app store. At a developer conference in Toronto, Samsung makes the case for its new bada platform.

 

Canadians are ‘old-school’ collaborators

10 Jun 2010, ComputerWorld Canada

A study finds IM, online communities and wikis are the most widely used tools, and shared drives are still mission-critical for businesses. An Avanade executive says Canadians are old-school when it comes to collaboration, but an Info-Tech analyst says the findings have a management bias.

 

Fusenet’s ‘Dragon’s Den’

03 Jun 2010, ComputerWorld Canada

The company’s work model fosters entrepreneurs while keeping them in the business. Experts say the Pet Project Program puts a unique spin on the 80/20 innovation model.

 

This e-mail message will self-destruct in…

25 May 2010, ComputerWorld Canada

VaporStream’s e-mail service uses encryption, SSL and RAM to send messages that vanish without a trace. The technology promises to meet confidentiality laws and reduce litigation costs, but an Info-Tech analyst says it could get companies into big trouble.

 

Cogeco offers $5 unlimited WiFi plan for the iPad

10 May 2010, ComputerWorld Canada

Coinciding with Apple’s iPad pre-order date, Cogeco will launch a $5 per month, contract-free, unlimited WiFi service for the iPad. The catch? The service is only available in downtown Toronto. Plus, Apple releases Canadian iPad availability and pricing info.

 

Rogers won’t do unlimited data for iPad

10 May 2010, ComputerWorld Canada

Pre-ordering for the iPad has begun, but the enthusiasm faded as Rogers released its iPad data plan rates. The disappointment over no unlimited data package could change if Bell or Telus enter the space.

— reprinted by PCWorld.com, Canada’s Rogers Won’t Do Unlimited Data for iPad

— reprinted by Macworld.com, Rogers do unlimited data for iPad in Canada

SAS performs 18 hour analytics job in 2.5 minutes

16 Apr 2010, ComputerWorld Canada

SAS’s new high performance computing model, demoed at the SAS Global Forum, is probably over a year away from massive adoption. People will find it hard to believe you can do a 24 hour job in 15 minutes, says CEO Jim Goodnight.

 

Social media isn’t friends with enterprise security

08 Apr 2010, ComputerWorld Canada

Security threats are changing as enterprises embrace the use of social media sites. Security experts at Forsythe, Info-Tech and nCircle weigh in on how IT can adjust to accommodate the new risks.

 

Titus Labs simplifies e-mail data classification

06 Apr 2010, ComputerWorld Canada

Titus Labs offers a tool that enforces adherence to policy and compliance regulations by requiring end users to mark and label their e-mails before sending them. One analyst discusses the challenges of such data classification tools.

 

Developing and managing e-mail archiving policies

06 Apr 2010, ComputerWorld Canada

There can be legal repercussions for companies that don’t live up to compliance requirements. Tips for developing, executing and managing archiving policies – and how to keep the situation from getting out of control in the first place.

— reprinted by ComputerworldUK.com, Email archiving: You need a policy

Virtualization gets sticky, clouds barely touched

25 Mar 2010, ComputerWorld Canada

A CA/Forrester study finds enterprises are getting stuck in server virtualization and not quite ready for internal clouds. IDC’s David Senf provides perspective on virtualization and cloud efforts in Canada. Plus, Info-Tech on making the virtualization-to-cloud transition a smooth one.

 

Trellia adds 3G features to mobile management platform

23 Mar 2010, ComputerWorld Canada

The Montreal vendor recently upgraded its SaaS-based mobile policy management platform. Version 5.1 provides real time statistics on 3G data usage and tracks 3G devices using Qualcomm’s Gobi technology. How this fits into the up-and-coming mobile device management space.

 

Acrodex lands 7-year deal with Alberta government

19 Mar 2010, ComputerWorld Canada

Minister Heather Klimchuk of Service Alberta explains what the contract means for government and public service employees. The goal to provide centralized IT desktop management services to all 24 ministries across the province.

 

Don’t lose sleep over U.S. e-discovery nightmares

18 Mar 2010, ComputerWorld Canada

What, exactly, is the difference between e-discovery laws in Canada and the U.S.? Two lawyers highlight the basics for those of us who don’t work in the legal department.

 

CIOs give go-ahead to delayed IT projects

16 Mar 2010, ComputerWorld Canada

Which IT projects placed on the backburner will get the go-ahead from CIOs as the economy recovers? Software and hardware upgrades are most likely, followed by virtualization, Web site design, internal collaboration, cloud computing and social media, says RHI.

 

15 hot skills, cool jobs for 2010

10 Mar 2010, ComputerWorld Canada

Demand for IT professionals has grown in the last quarter. Our guide to the jobs that are in demand, what they pay, and the skills you need to get them. Part one of two.

10 Mar 2010, ComputerWorld Canada

Demand for IT professionals has grown in the last quarter. Our guide to the jobs that are in demand, what they pay, and the skills you need to get them. Part two of two.

— republished by NetworkWorld.com, Hot skills, cool jobs for 2010

SAS and Accenture form predictive analytics group

17 Feb 2010, ComputerWorld Canada

Business analytics vendor SAS Institute and consulting firm Accenture are joining forces to help customers manage business intelligence. Analysts think the move puts SAS/Accenture in competition with IBM.

— reprinted by ComputerworldUK.com, SAS, Accenture partner on predictive analytics

— reprinted by IT World, SAS and Accenture form predictive analytics group

Enterprises are embracing private, not public, clouds

11 Feb 2010, ComputerWorld Canada

Enterprises gearing up for cloud computing are starting with private clouds, according to a survey conducted at SC09. Analysts from IDC Canada and Info-Tech confirm where Canadian organizations stand in private versus public cloud space.

 

Eucalyptus, Terracotta partner for private clouds

09 Feb 2010, ComputerWorld Canada

The new partnership will combine Terracotta’s scalable infrastructure software with Eucalyptus Systems’ open source private cloud platform to solve issues related to scalable data management and elastic provisioning.

 

Acumatica enters Canadian Web-based ERP market

08 Feb 2010, ComputerWorld Canada

Acumatica’s Web-based ERP solution that can be deployed on internal or external clouds through traditional software licensing or software-as-a-service models. Analysts say the solution is a good fit for the mid-sized enterprise market.

 

SAS starts hiring across Canada

26 Jan 2010, ComputerWorld Canada

SAS Canada is adding roughly 20 positions, mostly in sales, to offices across the country. While the hiring announcement isn’t reflective of a boom in the overall IT job market, it does signal the growth of the business analytics market in Canada, which could lead to good news for business intelligence analysts down the road.

 

Help desk key to harmony

08 Jan 2010, ComputerWorld Canada

Relationship advice for IT pros: How IT can meet the needs and wants of end users in their organization and why the help desk is key to success. With nine tips from end users.

— reprinted by NetworkWorld.com, What end users want from IT departments

Five mobile predictions from Telus

04 Jan 2010, ComputerWorld Canada

Telus’ chief futurist reveals five mobile trends he anticipates coming to Canadians in 2010. An Info-Tech research analyst says the trends are already taking place and likely reflect what’s coming from Telus.

— reprinted by ITBusiness.ca, Telus predicts the future of mobility and communications

Video collaboration a catch 22 for enterprises

09 Dec 2009, ComputerWorld Canada

A unified communication provider, research analyst firm and independent technology consultant all agree that cost both motivates and prohibits the use of video collaboration tools in the enterprise.

20 mobile trends and future technologies

02 Dec 2009, ComputerWorld Canada

Highlights from presentations by Info-Tech, AMD, Sony and RIM on emerging trends and future applications for mobile technology, at an event hosted by the Ontario government.

— reprinted at CIO.com, 20 Mobile Trends and Future Technologies

Quebecers know how to align IT with business

25 Nov 2009, ComputerWorld Canada

When it comes to aligning IT with business, Quebecers know best. Quebec reports higher levels of satisfaction with IT effectiveness compared to all other provinces in Canada, according to a new survey from CA that suggests IT governance increases efficiency and cuts costs.

Tech titans unite for private cloud push

05 Nov 2009, ComputerWorld Canada

Cisco, EMC and VMware form a coalition to accelerate data centre virtualization and the transition to private clouds. The CEOs also announce a new joint venture, Acadia.

13 ways to take advantage of YouTube

16 Oct 2009, ComputerWorld Canada

YouTube is the second largest search engine in the world and Canada is the YouTube capital when it comes to audience reach, but Canadian businesses are slow to take advantage of the possibilities for ads and marketing. A Google spokesperson, social media expert and IT analyst offer advice.

Facebook agreement with Canada will impact everyone

28 Aug 2009, ComputerWorld Canada

If having an affect on 250 million users around the world weren’t enough, upcoming changes to Facebook’s privacy policies and practices are likely to spawn a chain reaction among all the other major social media sites, impact business marketing practices and address everyone who doesn’t have a Facebook account.

IT hiring expected to grow over next 3 months

25 Aug 2009, ComputerWorld Canada

A new survey from Sapphire Technologies and IBM on hiring intentions in the Canadian IT sector reports a very positive outlook ahead, with 87 per cent of senior-level executives planning to maintain or increase staff. But an Info-Tech analyst cautions the layoffs might not be over yet.

Canada takes leading role in Facebook privacy issues

19 Aug 2009, ComputerWorld Canada

Discussions between Facebook and the Privacy Commissioner of Canada over the social networking site’s compliance with Canadian federal privacy law are moving along smoothly. Lawyers and analysts say the chances of the issue escalating to court are slim.

Quick guide to contract work for IT job hunters

27 Jul 2009, ComputerWorld Canada

Eighty-two per cent of CIOs find contracts valuable for evaluating prospective employees, according to an IT staffing firm. How to tailor your resume, land the job and increase your chances of moving into a permanent position. Plus, where the opportunities lie and the pros and cons of contract work.

The new soft skill: virtual competence

14 Jul 2009, ComputerWorld Canada

Researchers from the University of Western Ontario’s Richard Ivey School of Business suggest that virtual competence is a soft skill managers should be encouraging in their staff. Why IT professionals would have higher virtual competence than those of other industries.

— reprinted by CIO.com, The New Soft Skill: Virtual Competence

How many Twitter followers does it take to get a job?

10 Jul 2009, ComputerWorld Canada

Your online popularity might be as valuable to your career as a post-grad education. A recent job posting on Best Buy’s Web site prefers candidates with a graduate degree and at least 250 followers on Twitter.

— reprinted at CIO.com, How Many Twitter Followers Does it Take to Get a Job?

CATA proposes test beds in government

01 Jul 2009, ComputerWorld Canada

The Canadian Advanced Technology Alliance is calling out to municipal, provincial and federal governments for the creation of technology test beds that would provide opportunities current procurement processes don’t. The end game is accelerating enterprise creation in Canada, says John Reid.

 

Symantec releases worldwide disaster recovery statistics

29 Jun 2009, ComputerWorld Canada

More executives are involved in DR plans, virtualization still poses big challenges, and testing has a significant effect on customers and revenue, the survey says.

— reprinted by CIO.com, Symantec Releases Disaster-Recovery Statistics

McGill post-grad program targets Internet business

02 Jun 2009, ComputerWorld Canada

Courses on Web analytics, business intelligence, social media, project management, Internet business analysis and design would make pros “highly employable,” says CATA president John Reid.

Execs value e-mail over all other data

31 May 2009, ComputerWorld Canada

With so much valuable and confidential information in our inboxes, it’s no wonder 81 per cent would recover that data first. There’s a strong legal argument for better backup, too.

— reprinted at CIO.com, Executives Value E-mail Over All Other Data

Spammers pin campaign on swine flu

29 Apr 2009, ComputerWorld Canada

The disease has mutated from medspam to money-making. Now, malicious code is hiding in a PDF of swine flu FAQ.

— reprinted by PCWorld.com, Beware Swine Flu Spam

— reprinted by CIO.com, Spammers Pin Campaign on Swine Flu

Why enterprises aren’t paperless — yet

27 Apr 2009, ComputerWorld Canada

Despite advances in document management and storage, the piles of paper aren’t going away. Why the paperless office is still a myth.

— reprinted at Macworld.com, Why enterprises aren’t paperless yet

How Oracle and Sun can get their act together

19 Apr 2009, ComputerWorld Canada

Their offices are near each other. They have similar consulting organizations. Experts predict smooth sailing, but there are still layoffs, R&D and the local Canadian presence to consider.

Boomers prefer PCs, but Gen Y wants smart phones

30 Mar 2009, ComputerWorld Canada

Issuing corporate smart phones isn’t just about catering to the preferences of the next generation. As a lower-cost alternative to company laptops, mobile phones might be better suited to the current economic climate.

— reprinted at PCWorld.com, Tech Generation Gap: Laptop or Smartphone?

MeetingZone cashes in on reduced business travel

17 Mar 2009, ComputerWorld Canada

The audio and Web conference service provider opens an operations centre in Toronto. Is it the market or just good pricing that is bringing in the business?

Data recovery needn’t be your dirty little secret

05 Mar 2009, ComputerWorld Canada

Seven ways enterprises can prevent backup, restoration and recovery efforts from getting worse. Plus, a behind-the-scenes tour of a data recovery lab.

— reprinted by Computerworld.com, Data recovery needn’t be your dirty little secret

— reprinted by IT World, Data recovery needn’t be your dirty little secret

Ontario universities tap into Tools as a Service

23 Feb 2009, ComputerWorld Canada

IBM’s latest cloud computing project gives students and professors 24/7 access to IBM software development tools – with no hardware upgrades or installation required.

New data centre will save $1 million a year, Sun says

27 Jan 2009,  ComputerWorld Canada

The largest data centre consolidation project in the company’s history boasts new design, power and cooling technologies, and even grey water diversion plans.

— reprinted by Computerworld.com, Sun says its new data center will save $1 million a year

How Gen Y workers turn CIOs into IT watchdogs

12 Jan 2009, CIO Canada

When next-generation employees come into the enterprise, they have their own ideas about which usage policies should be obeyed. Harris/Decima explains how senior technology professionals can combat the insurgency. Part two of five.

— co-authored by Shane Schick and Jennifer Kavur

Rogers iPhone rates draw Canadian users’ ire

01 Jul 2008, ComputerWorld Canada

An online petition protests the entry-level $60 package that includes 150 daytime minutes, unlimited evenings and weekends, 75 outgoing text messages and 400MB of data. Analysts aren’t impressed, either.

— reprinted by ITBusiness.ca, Users complain Rogers has dropped the iPhone ball