Behind-the-scenes IT that ensures retail success Posted on November 12, 2008 by Jennifer Kavur 12 Nov 2008, ComputerWorld Canada Understanding the customer experience is critical for retailers looking to win and keep shoppers. How IT can help. IBM recently hosted Retail As Theatre at The Second City in Toronto.
Canadian firms shun social media tools Posted on September 30, 2008 by Jennifer Kavur 30 Sep 2008, CIO Canada Social networking tools continue to remain absent in the business space, according to a recent study commissioned by global IT consultancy Avanade.